Frequently asked questions
Whats the difference between a top cutting and a leaf cutting?
Top Cuttings (TC) are taken from the top of the plant. These cuttings tend to establish the fastest and can be much easier to work with. They will always include multiple leaves, 2-3 is to be expected!
Leaf Cuttings (LC) are single leaves used for propagation. Most begonias can be sucessfully propagated with just a leaf. It's super easy and yields amazing results. We advise referring to the included care sheet for our tips and tricks on processing them.
Please don’t hesisitate to reach out with any questions!
Are there any gurantees?
Yes! All our plants are sold with a live arrival guarantee! 🌱
We stand behind every plant we ship. If your plant arrives in poor condition, contact us within 24 hours of delivery with clear photos, and we will do our best to make it right. This may include: Replacement Store credit or exchange.
What is your return policy?
Customer satisfaction is our top priority. If your unsatisfied with your order please reach out! We're happy to fix any issues and send replacements if necessary.
We can accept returns within 7 days of delivery date.
When will I get my order?
We work as quickly as possible to ship your order. Once we receive your purchase, you will get an email with further information regarding your estiumated delivery time. Delivery times vary depending on your location. Generally our shipping and handling is 1-2 weeks unless otherwise stated.
How do I take care of my new plants?
For the most up to date care tips we recommend referencing the included care guide with your purchase.
We grow all our plants in closed terrariums or greenhouse environments. We shoot to keep humidity around 80% and temperatures 75°-80° F. These plants thrive on consistency.
For the best results we advise replicating these conditions to the best of your ability. Plants can be stressed from transit and its normal to see some acclimation shock. If theres any issues please don’t hesitate to reach out!
How much does shipping cost?
Our shipping rate has a base price of $20 with a wrap charge per plant.
Do you Combine shipping?
We can absolutely try to combine orders! There is unfortunately no
guarantee due to the way orders get put on the line. If you place an addtional order we kindly request you to reach within 48hrs of your intial purchase and we'll try our best to accomdate.
